Systematisation is the best method to increase your business’s performance and help to create sustainable growth. Systematising the processes of your company provides everyone with clarity about what they are expected to do, allowing them the opportunity to step out of their managerial and tactical positions and produce real results and be accountable. But this requires a structure that lets you document the rules for your company, ensuring that routine tasks are taken off and you can focus on the tasks that matter most. A management system for your company is designed to accomplish this objective.
The purpose of a management system is to develop guidelines, rules, procedures and guidelines that ensures all the operations of a company are performed in accordance with the best practices. These management systems are designed to accomplish various corporate goals, such as increasing efficiency in operations and financial performance. They also seek to improve customer relations and product quality, as well as worker safety, and environmental performance.
These are typically founded on the PDCA cycle and involve the creation of processes that document, analyze and implement improvements to existing processes in a systematic fashion. Some of these are also designed to meet the requirements of a specific standard, like ISO 9001 for quality management, ISO 14001 for sustainability or ISO 27001 for information security.
A quality company management system should be easy to use, and accessible to all employees. This could be in the form of a light-weight application that lets anyone easily edit and publish new workflows or quality documents, or it may simply be making a company process map available via an intranet. Whichever method you choose it is essential that the system is easily updated so that it always reflects the current practices of the company. This will reduce the risk of it becoming outdated which is a problem that occurs frequently with more formalized manuals or software programs that require expertise to maintain.